Fidelity Bank

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		How do I get to any of your branch locations? I want to put a stop payment on a check, who do I need to speak with? What should I do I lost my ATM Card? My checking account is not reconciling properly, who can help me? What are the interest rates on your CD's (Certificate of Deposits)? I need to make a required distribution on my IRA, who can help me? What are your Mortgage rates? How much is my money insured for in your bank? What is your Telephone Banking number? Can I pay my City Tax & Water Bills at the bank? How do I check the balance on my CD, Checking account, or Loan, etc. How do I obtain a credit reference on one of my accounts? I noticed my debit card transaction came through incorrectly on my statement, how can I have it corrected? Are you hiring? Do you have any off-site ATM's? What branches are open on Saturday? What branches have ATM's (Automated Teller Machines)? How do I reorder my checks? How do I change my PIN for my ATM/Debit Card? Q: How do I get to any of your branch locations? A: Locations & Hours Q: I want to put a stop payment on a check, who do I need to speak with? A: Please contact us at any of our convenient banking centers and ask to speak with one of our relationship bankers Q: What should I do I lost my ATM Card? A: To report your ATM or MasterMoney™ (Debit/Credit) Card lost or stolen during regular business hours, please contact us at any of our convenient banking centers and ask to speak with one of our personal banking representatives. After regular business hours or on weekends call (800)528-2273 to report your card lost or stolen. Q: My checking account is not reconciling properly, who can help me? A: Contact your personal banker at any of our convenient banking centers Back to top Q: What are the interest rates on your CD's (Certificate of Deposits)? A: Contact your personal banker at any of our convenient banking centers Q: I need to make a required distribution on my IRA, who can help me? A: Contact your personal banker at any of our convenient banking centers Q: What are your Mortgage rates? A: Contact us at any of our convenient banking centers Q: How much is my money insured for in your bank? A: Contact us at any of our convenient banking centers or go to www.fdic.gov/deposit/ Q: What is your Telephone Banking number? A: Call (313) 278-4848 or Toll Free at (866) 278-4848. Back to top Q: Can I pay my City Tax & Water Bills at the bank? A: Contact us at any of our convenient banking centers for further information Q: How do I check the balance on my CD, Checking account, or Loan, etc. A: You can access your account balance via Telephone Banking or via Online Banking. Q: How do I obtain a credit reference on one of my accounts? A: Fax your request to (313) 274-7139, attention Commercial Loan Department along with, the customer authorization sheet. Q: I noticed my debit card transaction came through incorrectly on my statement, how can I have it corrected? A: Contact us at any of our convenient banking centers for assistance Q: Are you hiring? A: Check out our career opportunities Back to top Q: Do you have any off-site ATM's? A: No, we do not have any at this time however, we do have ATM's at many of our banking centers. Q: What branches are open on Saturday? A: Locations & Hours Q: What branches have ATM's (Automated Teller Machines)? A: Locations & Hours Q: How do I reorder my checks? A: Drop off your reorder form at any of our convenient banking centers Q: How do I change my PIN for my ATM/Debit Card? A: Contact your personal banker at any of our convenient banking centers. We would be happy to assist you in any way! Back to top

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